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BA - Customer Experience
Looking for a BA with a difference, you need to have great networking skills, be customer facing with a strong customer services. background, confident, resilient, work under pressure and be a brand ambassador to be a part of this amazing company.
You will be responsible for the reporting, operational metrics and analysing of the total client experience.
You should have 5+ years digital experience, understand agile/ scrum practices, dash boarding and customer design frameworks to be in charge of the customer transformation programme and present your findings.
This is an exciting position, working with an innovative team making sure the customers have an amazing experience all round.
Please contact Cindy Steyn 09 300 3095 for further information